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Program 02 — Family & Mediation Support

Family & MediationSupport

Support for families working through separation, custody, and family matters — with children kept at the centre of every decision.

  • Family case support
  • Family mediation
  • Wills
  • Commissioner for Taking Affidavits
  • Referrals to legal services
  • General legal-term definitions
An older woman and a young girl sitting close together at a table, working on a craft.

About this program

What thisprogram is

When a family separates, decisions about children, money, and homes arrive all at once, often while people are still hurting. We help families slow that down and talk things through in a way that keeps children safe and steady.

Mediation is one option where both sides can agree to try it. A mediator does not decide for you — they help you reach your own agreement. Where safety is a concern, we talk with you first about whether mediation is appropriate at all.

Our role and its limits

This program provides support, information, referrals, and guidance. It does not provide legal advice or legal representation.

We also cannot promise a specific result in court. What we can promise is care, patience, and plain language.

Services included

  • Family case supportHelp with paperwork, dates, and next steps while a family matter is open.
  • Family mediationA neutral, supported conversation about parenting, contact, and money.
  • WillsStarting the conversation about wills, and who can help you finish it.
  • Commissioner for Taking AffidavitsAccess to having certain documents sworn or affirmed.
  • Referrals to legal servicesConnecting you with lawyers and legal services that can give advice.
  • General legal-term definitionsSimple explanations of the words you keep hearing.
Who this is for

You are welcome here

  • You are separating or divorcing and want a calmer path
  • You are working out parenting arrangements or contact with a child
  • You would like to try mediation instead of going to court
  • You need help with wills or having a document sworn
  • You want someone to help you understand family law words and next steps
What to expect

Calm, clear, and unhurried

  1. A respectful conversation that starts with what your family needs
  2. Help preparing for a mediation session, including what to bring
  3. Support that keeps children's wellbeing at the centre
  4. Clear explanations of common family law terms in plain language
  5. Referrals to legal services that can give advice when advice is needed

Before you ask

Questions peopleask us first

Do we have to go to court to separate?
Most families do not need court. Many arrangements are worked out in writing, sometimes with a mediator or with help from a family justice service. We can explain the options and help you prepare, but you should get legal advice before signing anything that changes your rights.
Can you decide who the children live with?
No. We do not decide, and we are not a lawyer for either parent. We help both people prepare for a conversation that puts the children first.
What does a Commissioner for Taking Affidavits do?
A Commissioner can witness you swearing or affirming that a document is true, which many forms require. Please call ahead so we can confirm what is available on the day and what ID to bring.
Is mediation safe if there has been violence?
Sometimes it is not. Mediation works best when both people can speak freely and safely. Tell us what has happened, and we will help you think through what is safest before anyone sits in the same room.

Free & confidential

Talk with someone today

Book an Appointment

If you are in immediate danger, call 911. Our office is not open outside business hours.

Other programs

Appointments are free

You can startwith one phone call

Tell us which part of family & mediation support you need help with. There is no cost, and nothing is decided without you.

(250) 455-2304 ext. 1049 lrjassistant@lfn.band

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